Need help, Babe?

Track your order, read our FAQ, or chat with us



What makes the L'Brise Paris unique?

The L'Brise Paris Coanda Air Styler is the world's first titanium air styler. Our revolutionary hair tools use the Coanda Effect to style hair with air, not damaging heat. 

Most companies use old technology, which only styles with damaging heat and creates stiff, unnatural style. L'BRISE luxury hair tools make sure your hair gets the healthy benefits you deserve! 

What if my device won't turn turn on?

No worries! Simply press the red reset button on the plug at the end of the cord. This will reset the adapter so that the device will work. Then plug the hair tool back in and turn on the switch for the airflow to begin.


How many air styling attachments come with it?

The L'Brise Paris Coanda Air Styler includes three air styling attachments: the dryer, and two air styling heads. These attachments have arrow directions indicating the flow of air, ensuring you achieve the desired styling effect effortlessly.

What is the shipping cost?

During our promotions, Shipping is FREE for all US orders over $50. Typically, The shipping cost for the L'Brise Paris Coanda Air Styler is a flat fee of $9.99. This fee covers the shipping and handling of your order.

How long does it take to receive after ordering?

Once you place an order, it typically takes about 2-5 business days for the L'Brise Paris Coanda Air Styler to be delivered to your designated address.

What is nano technology in the styler?

Nano technology refers to the manipulation and control of matter on the nanoscale, which is extremely small, typically at the level of atoms and molecules. In the case of the L'Brise Paris Coanda Air Styler, nano technology is used to enhance the performance of the styler. 

It involves the incorporation of specialized materials and components at the nanoscale to improve hair smoothing, reduce frizz, and create long-lasting curls. By harnessing the unique properties of nano-sized particles, the styler can provide more efficient and effective styling results, resulting in healthier-looking and feeling hair.

Are the curls created long-lasting?

Yes, the L'Brise Paris Coanda Air Styler is designed to create long-lasting curls. The combination of the styler's advanced features and the use of nano technology ensures that your curls hold their shape for an extended period of time.

Can the L'Brise be used on all hair types and lengths?

Yes, the L'Brise Paris Coanda Air Styler is suitable for all hair types. Its versatile design and adjustable settings make it suitable for fine, medium, and thick hair, allowing you to achieve your desired style regardless of your hair's texture or thickness.

It also works on varying hair lengths. Whether you have short hair or long hair, our Airstyler’s Coanda technology effortlessly wraps hair around the barrel, resulting in smooth and styled hair. 

Is the Air Styler safe to use on damp hair?

Yes, the L'Brise Paris Coanda Air Styler is safe to use on damp hair. However, it is recommended to towel dry your hair before styling to achieve the best results and minimize the risk of damage.

Does the L'Brise have a warranty?

Yes, the L'Brise Paris Coanda Air Styler comes with a standard manufacturer's warranty. Please refer to the product documentation or contact our customer support for specific warranty details.

What attachments come with it? Can additional attachments be purchased separately?

The L'Brise Paris Coanda Air Styler comes with three attachments: a dryer attachment, and two air styler attachments with arrow directions indicating air flow. 

In addition to these included attachments, there are two additional attachments available for purchase separately: a round brush and a smoothing brush. For more details on purchasing these additional attachments, please visit our website or reach out to our customer support team.

Is the L'Brise Paris Coanda Air Styler UL certified?

Yes, the L'Brise Paris Coanda Air Styler is UL certified. UL certification ensures that the product has undergone rigorous testing and meets the safety standards set by Underwriters Laboratories, a globally recognized safety organization. With UL certification, you can have peace of mind knowing that the L'Brise Paris Coanda Air Styler meets the highest safety standards.

Does you have a return policy?

Yes, the L'Brise Paris Coanda Air Styler is backed by a 30-day return policy. If you are not completely satisfied with your purchase, you can return the product within 30 days from the date of delivery. Please note that the product must be in its original condition, including all accessories and packaging, for the return to be eligible. All discounted items are final sale. To initiate a return or for more information on our return policy, please contact our customer support team.

What certifications and approvals are there?

The L'Brise Paris Coanda Air Styler holds multiple certifications and approvals to ensure quality, social accountability, and compliance with international standards. These include:

- ISO 9001:2015 certification for adherence to the highest quality assurance standards.

- SA8000:2014 certification, which signifies compliance with the Social Accountability International Standard, ensuring ethical and fair working conditions throughout the supply chain.

- GS/CE/EMC/ROHS approvals, specifically for the European market, indicating compliance with safety, electromagnetic compatibility, and environmental requirements.

- UL and ETL approvals, specifically for the American market, demonstrating compliance with safety standards set by Underwriters Laboratories and Intertek's Electrical Testing Laboratories.

These certifications and approvals demonstrate the L'Brise Paris Coanda Air Styler's commitment to quality, social responsibility, and safety in both the European and American markets.

What type of plug does it have?

The L'Brise Paris Coanda Air Styler is equipped with a plug that is compatible with standard electrical outlets in the United States.

Do your products have a warranty?

Yes, the L'Brise Paris Coanda Air Styler comes with a standard manufacturer's warranty. Please refer to the product documentation or contact our customer support for specific warranty details.

Who should I contact if I have any issues?

 If you have any issues with the L'Brise Paris Coanda Air Styler, please reach out to our customer service team for assistance. You can email our customer support at They will be happy to help address any concerns or questions you may have regarding the product within 24-48 hours. Please be aware that our team is available from Monday to Friday. 


COVID-19 / Shipping

We are currently experiencing slight shipping delays due to COVID-19 workplace regulations. We will ship your products as quickly as we can and appreciate your patience!

I mad a mistake on my shipping address, can I change it?

You can change your shipping address within 6 hours after placing your order. Make sure to email us immediately with your order number, and the correct address. The more information you provide, the sooner we can change your information. Although we cannot guarantee that we'll catch your order in time before it enters processing, we will try our absolute best to make the requested changes.

Make sure you type ‘Urgent: Change Order Details’ in the subject line. Any other title may cause delay in the delivery of your order.

Please keep in mind that your order may already have been dispatched. In this case, we won't be able to send you another one so it’s best to contact the postal service.

Will I get a tracking number after making an order?

Yes! all orders will include a tracking number. It will automatically be sent to your email. You can track your order directly at our site by clicking here.

If you received a shipping confirmation email with your tracking number, it means that your order has been shipped. Tracking numbers can take 5-9 business days to update depending on the shipping carrier. This is usually due to our high volume of orders.

How do I track my order?

As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website.

If there is a problem with your tracking number or package delivery, please contact the courier directly. Please allow 1 - 4 days for the tracking information to show up. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time. You can also track your order by clicking here.

My tracking information shows my package was delivered, but I haven't received it. What do I do?

We're sorry to hear that your tracking information shows your package was delivered but you haven't received it yet. Please note that your package has been or will be delivered to the shipping address provided to us at checkout.

It's possible that the postmaster or delivery driver may have made an error in scanning or marking the package, resulting in an incorrect tracking update. In some cases, carriers may attempt delivery on the following business days even after marking packages as delivered. We recommend waiting up to 10 business days after the package is marked as delivered to see if it arrives.

If you don't receive your order within this timeframe, please try locating it using our thorough list of steps at If you're still unable to locate your package, please email us at and we'll do our best to assist you.

I think my package was lost or stolen. What do I do now?

We understand that it can be frustrating when you don't receive your package as expected. Unfortunately, Bleame is not responsible for lost or stolen packages, but don't worry, we can help. We recommend trying to locate the package by following these steps that we've extensively researched on If you're still unable to locate your package, please email us at, and we'll do our best to help you out.

I have a military address, can I place an order with you?

Absolutely! We are happy to ship to military addresses!

Our shipping carrier for military addresses is USPS, which will deliver your package to the military base responsible for delivering to your final destination. Please note that delivery times for military orders may be longer, usually around 15-20 business days.

To place an order:

  1.Simply select United States as the country during checkout.

  2. In the state drop-down menu, choose either Armed Forces America, Armed Forces Europe, or Armed Forces Pacific.

We appreciate your service and thank you for considering L'Brise!

Do I have to pay taxes, customs, or duties on my order?

For international orders, taxes, customs, and duties may be applicable and are the responsibility of the recipient. We ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from our website.

All applicable fees must be paid by the recipient in order to receive the parcel. As we are unable to advise the amount of these fees, we recommend contacting your country's customs office or tax agent for respective charges and rates.

Please note that DHL pays on your behalf for any duties and taxes that are due on the goods, as soon they enter the country. This simple process ensures that the courier can deliver your package in the shortest possible transit time. The goods are released to you only upon the full repayment of any duties and taxes that were paid on your behalf. On some occasions, you may receive an invoice from DHL after the delivery of goods, for the charges they have paid on your behalf at destination, plus a small administration fee.

How long does shipping take?

We strive to process and ship orders within 1-2 business days.

Once your order has shipped, you'll receive a confirmation email with tracking information so you can keep an eye on your package's progress.

Delivery times vary based on the shipping method selected and the destination address.

Typically, domestic orders within the United States take 3-7 business days to arrive, while international orders may take 7-14 business days or longer depending on customs processing times.

Please keep in mind that these are estimates and not guarantees, but we'll do our best to ensure your order gets to you as quickly as possible! For more information, check out our shipping and delivery page.

Can I ship the products to an address that is different from my billing addess?

Absolutely! We understand that sometimes you may need to ship your order to an address that is different from your billing address. To do so, simply enter your billing address as usual during checkout and then enter the address you want to ship to as the ‘shipping address’. This way, your order will be shipped to the correct location without any issues. If you have any trouble during checkout, please feel free to reach out to our customer service team at for assistance.


How do I place my order online?

Go to that product page and follow the steps:

Step 1: Click the “Add to Cart” button on the products you wish to purchase and they will be added to your shopping bag. The shopping bag will pop-up with the total amount to be paid and the checkout button. If the cart did not open, you can click on your shopping bag in the top right corner of the page and it will appear. 

Step 2: Now you can either "Continue shopping” or click on the “Checkout” button to proceed to checkout.

Step 3: Click "Checkout" or "Express Checkout with PayPal". By clicking on one of those buttons you will be redirected to the checkout page. There you will be asked to complete all details requested from you on the form including shipping address, billing address and a form of payment. You will have an option to open a L'Brise account which includes benefits from discounts, newsletters and product releases. This gives you access to "Members-Only" coupons and offers, as well as reward points and credit on current orders.

Step 4: Once the order is placed, you will see a confirmation page with an order number. Also, we will send you an email confirming your order within seconds. If you haven't received that email, please check in your spam folder and verify the email address you typed on the order confirmation page so that we can contact you.

Step 5: Shipments will be dispatched from our warehouse within 1-4 business days (excluding pre-order and backorder items purchased). You will receive a confirmation and valid tracking number that will show record within 48 hours. If your order is delayed, you can reach our customer service team by clicking here.

Can I buy multiple products in a single order?

Sure you can! Just add all the products you want to your shopping bag and then click on the “Checkout” button located inside the cart. Navigate to the cart by clicking on the top right bag icon and scroll down to "Checkout". This way you can save on any additional items and save time.

Can I cancel my order?

The L'Brise order process is automated to distribute products quickly and accurately. We do apologize, but once the order has been placed it can NOT be cancelled. We receive a lot of orders and we are unable to go though them individually, as this would cause delays to other orders. Please review your items carefully before completing your orders.

I am facing problems ordering from my mobile device

L'Brise is compatible on most mobile devices and browsers. We suggest restarting the browser and clearing the cache. If you continue to face problems, please send a screenshot of the error to us by clicking here and we will assist you.

My order is partially fulfilled. What does this mean?

Don’t worry! This is a completely normal situation. This just means that different items of your order may have been shipped from different warehouse locations or they have a delay due to pre-order, sale items or back-order products.

I received an email saying that I have to verify my order details. What does this mean?

We have a very secure and smart payment system. If our system detects that your order is a potential risk of fraud, we will place your order on-hold and reach out to you to verify the details of your order for the safety of our company and for the credit card holder. For example, if you are placing an order with a credit card that is issued in a different country than where you are placing the order from, our system will detect the difference in countries and your order will be flagged as a potential risk of fraud.

To verify these details, please simply respond to the email that was sent to you from a Support Representative at L'Brise.

Will I receive my items in one package?

Yes! Purchases for single luxury items will be delivered in one package.

 For logistical reasons, if you've purchased more than one, it will sometimes be sent in separate packages to ensure quality in packaging, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.


Are "FREE" item(s) really free?

YES! For our promotional item(s), all you have to pay is the shipping fee. The price of the item itself is $0.00. There will be no other additional cost besides the shipping fee.

I recently purchased an item online and now it's discounted. Can I get the discounted price?

Pricing on the website is subject to change without notice. Orders placed before promotions are not eligible to receive new promotions or discounts. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of the offer, and to modify or cancel any promotion due to unforeseen issues.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, Visa Debit, American Express, Discover, Diners and Paypal. Currently we stopped accepting Amazon Payment but we believe this service will be available in the future.

We don’t accept checks or money orders, but you can purchase through Paypal if you’re concerned about entering your credit card information online. Simply click the “Paypal” button in the shopping cart.

When will my credit card be charged?

Your credit card will be charged once your order is processed to ship.

Please note that once credit card authorization is received, depending on your bank, the funds may be reserved up to 30 days. Please check your bank's policy. If you are paying with a debit card, please verify with your bank if there are limitations on daily withdrawal amounts on your card. L'Brise reserves the right to request additional identification. If necessary, we will contact you by e-mail.

What steps does L'Brise take to prevent credit card fraud?

We have multiple security processes in place. For one, we will never save your credit card information at L'Brise. This remains the private property of the card holder at all times before, during, and after the product purchase. Also, all transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted by third party-payment processors.

In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data.

Our trusted online payment partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. When our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder.

What if my credit card was denied?

You will receive an error message immediately if there is a problem with processing your credit card. You'll have the opportunity to enter a new card number if this happens. Please make sure that all of your personal information matches the exact information (name, address, etc) associated with your credit card. If some information doesn't match, the transaction will not go through, as we have a very secure payment process. If you are unsure, please call your credit card company to verify the information they have on file.

Also, please ensure that your credit card is able to make international purchases. L'Brise is a United States based company. You can also try going through the regular checkout or PayPal checkout as a payment option. Kindly note, our online checkout system does not allow for payments to be split on two cards.

I've been charged more than I should be, Why is that?

If you are ordering outside of the United States, your credit card company or bank might charge you a fee of $1-$10 that might display as if it was charged by L'Brise. This fee is not charged by L'Brise, as it is charged directly by your bank. We cannot refund this fee as it is not charged by L'Brise. Please contact your credit card provider or bank directly in regards to this charge.

I've been charged multiple times, what do I do?

Please confirm if you received an email confirmation via the email address you entered. If you see multiple pending charges on your bank statement, note that they will drop off your account in a few business days depending on your bank’s institution. Please contact your bank if you have any further questions regarding the pending charges. Please be sure the billing address you are providing is matching the exact billing address associated with your credit card and only click the submit button once to prevent multiple charges.

I have not received my refund yet, why is that?

If you haven’t received a refund yet, first check your bank account, then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

What currency will be used when I place my order?

All prices listed on the website are in the currency that you choose. However, all final checkouts are in US dollars. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. The amount taken from the original funding source is returned in full when refunded by the seller. Please note that we cannot be held responsible for any discrepancies caused by exchange rate fluctuations.

How Can We Help?

If you’ve still got questions, the answers you’re looking for might be in our help centre. If you’d like to get in touch with us, feel free to contact our team!